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How to Manage Your Billing Details on the Control Panel

Created by: Sophie van Vrijberghe de Coningh

Modified on: Wed, 2 Dec, 2020 at 3:12 PM


Please note that this FAQ only applies to Control Panel customers that log in via my.hypernode.com. If you use the Service Panel and log in via service.byte.nl please see this article.

Every first of the month, Hypernode sends an invoice to customers who placed an order in the previous month or whose plans renew in the following month. The invoices are sent digitally to the Admin contact on the first of the month. You can easily find all invoices that have been sent in the Control Panel.

TABLE OF CONTENTS

How to Add a Credit Card

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • In the pop-up, click Payment Methods.
  • Click Add new to add a new card.

How to Edit Billing Info

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • Click Billing & Shipping Addresses to edit your billing info.

How to See the Billing History

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • Click Billing History to see your invoices.

What Are the Available Payment Methods?

Credit cards are the only accepted payment method at the moment.

S
Sophie is the author of this solution article.

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