How can we help you today?

Supported Payment Methods in the Control Panel

Created by: Sophie van Vrijberghe de Coningh

Modified on: Thu, 8 Apr, 2021 at 2:42 PM


In our Control Panel we support a few different payment methods.

TABLE OF CONTENTS

Credit Card

We support MasterCard, VISA and American Express payments in all countries.

How to Add a Credit Card

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • In the pop-up, click Payment Methods.
  • Click Add new to add a new card.

SEPA Direct Debit

We support SEPA Direct Debit as a payment option for customers based in the EU. Please note the direct debit payment can take up to 3 days.

How to Use SEPA Direct Debit

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • In the pop-up, click Payment Methods.
  • Click Add new and then select Direct Debit. Enter your information and follow the steps.

SEPA Direct Debit Through iDeal

We support SEPA Direct Debit through iDeal as a payment option for customers based in the Netherlands. Please do note that, if you are a new customer, in order to set up a SEPA direct debit we need to have a payment history first, so an initial manual iDeal payment is required.

How to Use SEPA Direct Debit Through iDeal

  • Log in to the Control Panel.
  • Click on your username in the top right.
  • Select Billing portal from the menu.
  • In the pop-up, click Payment Methods.
  • Click Add new and then select iDeal
  • Select your bank and click Add to authenticate the payment. 
S
Sophie is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.