How can we help you today?

How to Enable an Autoresponder/ Out of Office for Your Email Address

Created by: Sylvia Bakker

Modified on: Fri, 7 Aug, 2020 at 1:59 PM


Please note that this only applies to Service Panel users who log in via service.byte.nl. We don't offer email hosting for our international customers at the moment.


You can use an autoresponder when you are not available for a period of time, for example a vacation. An autoresponder will send an automatic message to whoever sends you an email with an automatic message you can compose yourself.


In this article, we explain how to enable an autoresponder on email addresses that you have created via the Service Panel.


Autoresponder at Hypernode

Hypernode has an autoresponder option for all your email addresses. As soon as email arrives for you on the Byte mailserver and you have enabled an autoresponder for that email address, the text you set will be sent to the sender address.


It may occur that an autoresponder sends a message to an address where another autoresponder also automatically replies to the email. To prevent a conflict between the two autoresponders, Hypernode's autoresponder sends an email to the sender once every two days at most.


How to Enable an Autoresponder at Hypernode

You have to different options to create an autoresponder at Hypernode:

  • by using the autoresponder form (no Service Panel password needed)
  • in the Byte Service Panel

Use the Autoresponder Form

Got to the autoresponder page. You can enable an autoresponder by using this form. To do so fill in the following information:

  • For Mailbox fill in the name of your mailbox (e.g. abcde1234)
  • For Password fill in the password for this mailbox
  • Select the email address
  • Choose for either Aanzetten (to activate the autoresponder) or Uitzetten (to turn off the autoresponder)
  • Fill in the date on which the autoresponder should be activated in the entry field behind Start vanaf
  • Fill in the date on which the autoresponder should be turned off  in the entry field behind Actief tot
  • You can create the subject line in the entry field behind Onderwerp
  • In the entry field for Bericht you can set up the message for the autoresponder
  • Then click Stel in to save the settings

Create the Autoresponder in the Service Panel

  • Log in to the Service Panel
  • Select the domain for which you want to enable the autoresponder
  • Go to 'Instellingen' and then 'Email'
  • Click on the icon (arrow) for the autoresponder behind the email address for which you want to enable this
  • Click on the agenda next to Startdatum
  • Select a begin and an end date
  • You can create the subject line in the entry field behind Onderwerp
  • In the entry field for Bericht you can set up the message for the autoresponder
  • Click on Activeren to save the settings

Create an Email Forward

In stead of enabling an autoresponder, you can also create an email forward to another address. You can find how to do so here.

S
Sylvia is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.